about

Education

• Certified Associate Project Manager

  Project Management Institute, Feb 2022

  As member of PMI, the global authority on project management best practices and producer of PMBOK, the Project Management Body of Knowledge, completed the CAPM online course and certification exam. View the Credly Badge.

• Web Development Immersive Certificate

  Galvanize + Hack Reactor, Jul 2018

  Galvanize, in association with Hack Reactor, provides a 6-month coding bootcamp which trains participants in building full-stack JavaScript web applications. In a fully immersive developer environment, Galvanize participants complete industry focused drills, which include front-end frameworks, building back-end databases with API CRUD connectivity between server and client, pair programming, and agile workflow.

• Bachelor of Arts in Music, German Minor

  University of Utah, Jul 2013

  Completed a liberal arts degree in music along with a German minor. Also intentionally completed multiple business, communication and marketing electives all while working full time as an administrator for the College of Engineering.

Highlighted Experience

• Customer Service Manager - Kroger dba Smith's Marketplace

  Sept 2018 - Current

  • Responsible for supervising a 170,000 sq. ft. superstore while directly managing up to 30 people per day
  • Respond to and resolve customer feedback
  • Ensure maintenance and operability of check-out technology including self-checkout robots and SmartSafe while protecting substantial cash assets
  • Trained in inventory ordering as well as selection and curbside delivery of online Pickup orders

• Full Stack Software Development Intern - Red Pepper Software

  Jan 2019 - Nov 2019

  • Using Jira as the productivity tool with scrum methodology and agile workflow, assisted team with QA, pair programming, code review and full stack coding assignments building proprietary software for multiple clients
  • While managing multiple tickets on strict tempo timers, switched between different tech stacks and languages
  • Worked in frontend web and mobile development using HTML, CSS, Sass, JavaScript, TypeScript, PHP, Razor, Xamarin.iOS, and JS frameworks such as Angular
  • Customized templates on e-commerce platforms such as Shopify and blog-sites such as WordPress and Magento
  • Worked in backend development using C#, ASP.NET, Entity framework and SQL

• Assistant Manager - Flynn Restaurant Group

  Jan 2016 - Nov 2016

  • Trained to oversee every aspect of full service Applebee's restaurants
  • Singlehandedly ran restaurants while supervising up to 30 people per day
  • Learned and performed with proficiency, every single role in the front and back of house
  • Managerial duties included daily/weekly inventory, supply orders, interviewing, hiring, training, and promoting special marketing events

• Account Administrator - Great West Financial

  Aug 2014 - Jul 2015

  • As part of the cash processing team, provided expeditious and accurate distribution of retirement contributions for various retirement plans and their participants
  • Monitored, researched, adjusted and cleared outstanding items in all suspense accounts
  • Trained to become a subject matter expert in IRA direct rollovers and plan-to-plan transfers

• Administrative Assistant - University of Utah

  Dec 2007 - Jul 2014

  • Former Assistant to the Director of the Center for Engineering Innovation in the Dept. of Electrical & Computer Engineering and Nanotechnology Institute of Utah
  • Coordinated the design and development of websites, social media, and marketing materials
  • Coordinated multiple submissions of multi-million dollar, interdisciplinary grant proposals to NIH, NSF and DARPA and was trained in pre- and post-award management by the University's Office of Research Administration
  • Organized and supervised special events and conferences including venue selection, catering, promotion, sponsorship, and media materials
  • Coordinated project and customer resource management using CRM tools such as Pipedrive and Zoho